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WorkKits360 Terms of Service

Last Updated: September 16, 2026

What These Terms Are For (In Plain Language)

These Terms of Service explain the rules for using WorkKits360. We've written them as clearly as possible.

The short version: You own your content. We own the platform. Sign in is by passkey. Companies pay by invoice. We're not liable for AI mistakes. Staff can turn off their own login from Account. Company playbooks and kits stay with the company.

Table of Contents

  1. Agreement to Terms
  2. Definitions and Roles
  3. Account Registration and Security
  4. Content Ownership and Rights
  5. Acceptable Use
  6. AI Features and Limitations
  7. Billing and Subscriptions
  8. Service Availability and Modifications
  9. Termination
  10. Disclaimers and Limitations of Liability
  11. Indemnification
  12. Dispute Resolution
  13. Governing Law
  14. Changes to These Terms
  15. Contact Us

1. Agreement to Terms

1.1 Acceptance

By accessing or using WorkKits360, you agree to these Terms of Service ("Terms"). If you do not agree, do not use WorkKits360.

If you are using WorkKits360 on behalf of a company:

  • You represent that you have authority to bind that company
  • "You" refers to both you and the company
  • You are responsible for ensuring users in your company comply with these Terms

1.2 Age Requirements

You must be at least 18 years old, or have parent or guardian consent if you are between 13 and 17. WorkKits360 is not intended for children under 13.

1.3 Updates to Terms

If we make material changes, we will notify you by email if you have an account, post a notice, and update the "Last Updated" date. Continued use after changes are posted is acceptance of the updated Terms.

2. Definitions and Roles

2.1 Platform Roles

Platform Admin (WorkKits360):

  • Internal personnel with system-wide access for support and operations
  • Does not use your company's private content except for technical support

Company Owner:

  • Created or owns the company account
  • Controls company settings, billing, users, and content
  • Owns company content (kits, playbooks, tasks, catalog items)

Company Admin:

  • Assigned by the owner
  • Can manage users, locations, and company content
  • Cannot delete the company account or change ownership without the owner

Location Admin / Manager:

  • Manages a location
  • Can assign work to staff at that location
  • Cannot change company-wide billing or other locations

Staff:

  • Frontline workers who complete assigned kits, training, moments, and tasks
  • Can use Search against published company work
  • Own their wellbeing reflections (private to them)
  • Can delete their own login from Account

2.2 Content Types

Company Content:

  • Kits, playbooks, tasks, catalog items, training, moments
  • Photo evidence captured to complete work
  • Search sources your company published

Personal Content:

  • Wellbeing reflections and notes
  • Your profile (name, email, passkeys)

3. Account Registration and Security

3.1 Account Creation

Company Owners:

  • Create a company and enroll a passkey
  • Must provide accurate company and contact information

Staff Users:

  • Are invited by an owner or admin
  • Enroll a passkey on a device they control

3.2 Account Security

You are responsible for:

  • Protecting the device that holds your passkey
  • All activity under your signed-in session
  • Notifying us of unauthorized access
  • Logging out of shared devices

We are responsible for:

  • Offering passkey (WebAuthn) sign-in
  • Implementing reasonable security measures
  • Notifying you of known breaches that affect you

We do not issue account passwords and we do not offer social login.

3.3 Account Suspension

We may suspend or terminate an account if you violate these Terms, engage in fraud or illegal activity, fail to pay invoices when due, or we are required to do so by law. We will give notice and a chance to cure where appropriate, except for immediate security threats or illegal activity.

4. Content Ownership and Rights

4.1 Your Content Ownership

Company Content:

  • The company owns kits, playbooks, tasks, catalog items, moments, and work evidence
  • You grant WorkKits360 a license to store, display, and process that content to provide the service

Personal Content:

  • You own your wellbeing reflections
  • Your employer does not own wellbeing reflections (see the Privacy Policy)

4.2 WorkKits360 Platform Ownership

We own the WorkKits360 platform, software, trademarks, and aggregated analytics. You do not own the platform or our infrastructure.

4.3 License to Use Your Content

You grant us a worldwide, non-exclusive, royalty-free license to store, display, and process content solely to provide the service, including backups. We do not sell your content. We do not use your content to train foundation models beyond what is required to run a request you or your company started. The license ends when content or the account is deleted, subject to backup retention.

4.4 User-Generated Content Responsibility

You are responsible for having the right to upload content, for not uploading illegal or infringing material, and for complying with law. We may remove content that violates these Terms.

5. Acceptable Use

5.1 Permitted Uses

You may use WorkKits360 to run company operations: kits, playbooks, training, moments, tasks, catalog reference, camera evidence, and Search.

5.2 Prohibited Uses

You may NOT:

  • Use WorkKits360 for illegal purposes
  • Upload content that is harassing, defamatory, infringing, or harmful
  • Attempt to access another company's data
  • Reverse engineer the platform
  • Scrape or disrupt the service
  • Impersonate others
  • Use wellbeing features to extract sensitive information from others

5.3 Camera Evidence

Photos taken to complete a kit belong to the company as work records. Do not photograph people or places you do not have the right to capture for work.

5.4 Enforcement

We may remove content, suspend accounts, take legal action, or report illegal activity.

5.5 Copyright Complaints (DMCA)

Send DMCA notices to support@workkits360.com. We will review valid notices.

5.6 Export Compliance

You agree to comply with U.S. export laws. You may not use WorkKits360 in embargoed regions or if you appear on a U.S. prohibited-parties list.

6. AI Features and Limitations

6.1 AI Services

WorkKits360 uses OpenAI models to:

  • Help draft kits, playbooks, training, and catalog items
  • Answer staff Search from retrieved company sources
  • Read a document or photo when a feature you use needs that

Search answers that use generation come from OpenAI. If generation is unavailable, Search may show matching snippets only.

6.2 AI Accuracy and Limitations

AI-generated content may be inaccurate. You must review it before using it for training, safety, or operational decisions. AI is a tool, not a replacement for human judgment.

6.3 AI Model Evolution

We may change models. You remain responsible for reviewing output.

6.4 AI Usage and Costs

AI may be rate-limited or included in your company's invoice. You are responsible for usage your company enables.

6.5 AI Data Processing

Content sent to OpenAI is processed under their API terms. They do not use that data to train their models through our integration. See the Privacy Policy.

7. Billing and Subscriptions

7.1 Plans and Invoices

WorkKits360 bills companies by invoice, not by collecting cards in the product.

Plans may include:

  • A base subscription
  • Seat or usage limits
  • AI usage that appears on the invoice

Current pricing is shown to company owners and admins in billing settings, or on a quote we send.

We may change pricing with 30 days' notice. A change does not alter an invoice already issued.

7.2 Payment Terms

  • Invoices are issued in advance or on the schedule we agree with the company
  • The company is responsible for paying invoices when due
  • Failure to pay may result in suspension

7.3 Refunds

Refunds are handled case by case. Contact support@workkits360.com.

7.4 Cancellation

A company owner or admin can cancel by contacting us or through billing settings where available. Access continues through the paid period unless we agree otherwise. No refund is owed for a partial period unless we say so in writing.

8. Service Availability and Modifications

8.1 Service Availability

We do not guarantee 100% uptime. Maintenance and outages can happen. We are not liable for downtime.

8.2 Service Modifications

We may add, change, or remove features. We will give reasonable notice of material changes when we can.

8.3 Data Availability

We make reasonable efforts to keep data available and backed up. You remain responsible for copies of critical company content.

9. Termination

9.1 Termination by You

Staff: You can delete your login from Account. That turns off access and removes your passkeys. Company content and completed work stay with the company. Wellbeing reflections are handled as described in the Privacy Policy.

Company owners: Cancel the company subscription and request company closure through billing or support@workkits360.com. Transfer ownership before you leave if you are the owner.

9.2 Termination by Us

We may terminate an account for Terms violations, fraud, non-payment, legal requirement, or if we discontinue the service (with reasonable notice). We will allow an export where appropriate.

9.3 Effect of Termination

Licenses end. You must stop using WorkKits360. Data is deleted or retained as described in the Privacy Policy. Surviving clauses (including disclaimers and indemnification) remain.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

WorkKits360 is provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the service will be uninterrupted or error-free.

10.2 AI Disclaimers

AI output may be wrong. Review it. It is not a substitute for professional judgment.

10.3 Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability is limited to the amount the company paid us in the 12 months before the claim
  • We are not liable for loss of data or profits, downtime, AI errors, third-party failures, or force majeure

Some jurisdictions do not allow these limits.

10.4 Data Availability & Backups

Customers remain responsible for backups of critical information.

11. Indemnification

You agree to indemnify and hold harmless WorkKits360 and its officers, directors, employees, and agents from claims and expenses arising from your use of WorkKits360, your content, or your violation of these Terms, to the maximum extent permitted by law.

12. Dispute Resolution

12.1 Informal Resolution

Contact support@workkits360.com before filing a claim.

12.2 Binding Arbitration (U.S. Users)

For U.S. users, disputes are resolved by binding arbitration before a single arbitrator under the American Arbitration Association, in Nevada, USA. You waive a jury trial and class actions. Small-claims court and intellectual-property claims in court are allowed. You may opt out of arbitration within 30 days of account creation by contacting us.

12.3 Governing Law

These Terms are governed by the laws of Nevada, USA, without regard to conflict-of-law rules.

13. Governing Law

These Terms are governed by the laws of Nevada, USA. Disputes are resolved in Nevada, USA, except as Section 12 requires arbitration.

14. Changes to These Terms

Material changes will be announced by email (if you have an account), a site notice, and an updated date. If you do not agree, stop using WorkKits360 and delete your login or close the company account.

15. Contact Us

Email: legal@workkits360.com or support@workkits360.com

Mailing Address: WorkKits360 1301 Wright St Reno, NV 89509 USA

Response Time: We aim to respond within 5 business days.

Summary

Your responsibilities: Use the product legally, review AI output, protect your passkey, and pay invoices when you are the company.

Our responsibilities: Provide the platform, protect data as described in the Privacy Policy, and bill by invoice.

Ownership: The company owns company content. You own wellbeing reflections. We own the platform.

Deletion: Staff delete their login from Account. Company work stays.

Limitations: AI can be wrong. Service can go down. Liability is limited as stated above.

Thank you for using WorkKits360.